Don't panic!! There can be many reasons for a code not to unlock the phone. Most commonly there was either an error in the IMEI number you provided, or you gave the wrong network the phone is currently locked to. Sometimes there are other reasons why the code you were given will not work first time, so don't hesitate to email us so that we can find a resolution for you. Please provide us with at least..the number you called from, and the IMEI number (double checked (*#06# on the keypad)) the model number, the network it is locked to, and the code you were given You will NOT need to pay again!
Simply Key *#06# to find your "IMEI" needed for unlocking, this may also be found on the battery of your phone.
*Dial 0906 575 3601
And type your “IMEI’ code to obtain your unlock code.
Enter the instantly generated code and your mobile phone/cellular will be unlocked!!
*Calls charged at £1.50 per minute from BT landlines at all times. Calls from mobiles may vary. Over 18s only. Get bill payers permission. Please read terms of service before your call - Unlock your Mobile Phone.